CQCC: Canadian Queer Chamber of Commerce

Navigating 2SLGBTQI+ Diversity & Inclusion in the Tourism Industry (FedNor)
2025-03-18 13:00 - 16:00 (America/Toronto)
This training is funded by the Government of Canada through the Federal Economic Development Agency for Northern Ontario (FedNor), Destination Northern Ontario and regional tourism organizations – Explorers’ Edge, Tourism North Bay, Tourism Sudbury, Thunder Bay Tourism and Tourism Timmins.

The global 2SLGBTQI+ travel market is valued at more than US$200B annually. Canadian destinations, including Northern Ontario, are well-positioned to grow their share of this significant market. With its natural beauty, vibrant culture, and welcoming communities, Northern Ontario has immense potential to attract 2SLGBTQI+ visitors.

However, to fully realize this opportunity, tourism businesses and destinations must ensure that 2SLGBTQI+ guests and visitors feel not only welcome but also served in a way that exceeds their expectations and addresses their needs.

To help Northern Ontario businesses develop market-ready experiences, Navigating 2SLGBTQI+ Diversity and Inclusion in the Tourism Industry training provides practical tools and insights to understand, value, and better serve 2SLGBTQI+ visitors and staff. By building inclusive practices, businesses can create meaningful connections with this growing market while positioning Northern Ontario as a leader in 2SLGBTQI+ tourism.

Whether you’re just starting your learning journey or looking to enhance existing practices, everyone is welcome to participate.

Learn more about how you can grow your business and enhance overall visitor experience.

Participation is open to anyone across Canada.

2SLGBTQI+ Travel Market-Ready Webinar (FedNor)
2025-04-08 12:00 - 14:00 (America/Toronto)
This training is funded by the Government of Canada through the Federal Economic Development Agency for Northern Ontario (FedNor), Destination Northern Ontario and regional tourism organizations – Explorers’ Edge, Tourism North Bay, Tourism Sudbury, Tourism Thunder Bay and Tourism Timmins.

Are you ready to take the next step in making your business/destination more inclusive and welcoming to the 2SLGBTQI+ travel market? Once you’ve gained insight into the needs and experiences of 2SLGBTQI+ communities, it’s time to focus on creating a travel experience that resonates with them.

CQCC offers access to valuable research on the preferences and behaviours of the 2SLGBTQI+ travel market, including insights into their spending habits and key demographic personas. This knowledge can help you design an effective marketing strategy tailored to attract this growing and dynamic market.

In this two-hour seminar, you’ll explore exclusive data on the 2SLGBTQI+ travel market, learn from inspiring case studies of successful inclusive tourism practices worldwide, and discover innovative product ideas that can help shape your own welcoming strategies.

Join us to gain the tools and inspiration to position your destination or business as a leader in inclusive tourism! Participation is open to anyone across Canada.

Explorer la diversité et l’inclusion des personnes 2ELGBTQI+ dans l’industrie touristique​ ​
2025-06-03 12:00 - 15:00 (America/Halifax)
FRENCH SESSION / SESSION EN FRANÇAIS

Le marché mondial des voyages 2ELGBTQI+ est évalué à plus de 200 milliards de dollars par an. Les destinations canadiennes sont bien placées pour accroître leur part de ce marché. Mais pour réussir, les destinations et les opérateurs doivent veiller à ce que les clients 2ELGBTQI+ se sentent les bienvenus, acceptés et soient servis d’une manière qui dépasse leurs attentes et répond à leurs besoins.

Grâce au financement de ce projet, L’Agence de promotion économique du Canada atlantique (APECA) s’engage à aider l’industrie touristique du Canada atlantique à devenir accueillante pour les personnes 2ELGBTQI+ et à promouvoir les destinations et les produits touristiques du Canada atlantique auprès du marché des voyages 2ELGBTQI+ à l’échelle internationale.

Pour soutenir ces efforts de développement de produits prêts pour le marché, l’atelier Explorer la diversité et l’inclusion des personnes 2ELGBTQI+ dans l’industrie touristique de CQCC aide les entreprises touristiques à découvrir l’inclusion 2ELGBTQI+, et à comprendre, valoriser et servir efficacement les clients et les employés 2ELGBTQI+.

Cette formation est présentée en format séminaire en ligne (en direct via Teams).
